Complete Your 3b999 Account Verification
Account verification on 3b999 is the step that locks your wallet number to your profile, so every withdrawal lands where you intend it to. Without it, payout requests stay in a pending queue until documents are reviewed. The process is handled inside your account settings — no email chains, no printouts. We need a government-issued photo ID and a quick match between
the name on your ID and the name on the bKash, Nagad or Rocket wallet you plan to use. Once our team clears the documents, your account moves to fully verified status and future withdrawals process without the extra hold.
- Go to Account Verification — Log in, open account settings and find the verification section. The upload fields are labelled clearly for each document type.
- Upload a Government-Issued ID — A national ID card or passport works. The photo and name fields must be legible in the uploaded image.
- Confirm Wallet Name Match — Check that the name on your ID matches the registered name on your bKash, Nagad or Rocket account. Mismatches delay review.
- Wait for Confirmation — Our team reviews submitted documents and updates your account status. You will see a verified flag in your profile once it is done.