What Information We Hold and Why
When you register, we collect your name, email address, mobile number and the payment method you choose — whether that is bKash, Nagad or Rocket. We record transaction references so deposits and withdrawals can be traced and verified on your account. When you browse the platform
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on mobile, we collect device identifiers, browser type and session data to keep your login stable and to detect unusual activity. We do not sell your personal data to third parties. Data shared with payment processors — such as the mobile wallet operators handling your bKash
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or Nagad transfers — is limited to what those processors need to complete your transaction. We may share information with regulators or law enforcement where we are legally required to do so in the jurisdictions where we operate. Retention periods vary by data type: account registration
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data is held for as long as your account remains active; transaction records are kept for the period required under applicable financial rules; cookie and session data is cleared on a rolling basis according to the cookie type. If you close your account, we will delete
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or anonymise personal data that we are not legally required to retain. Availability of our services, and the data obligations that come with them, depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.